Refund & Return Policy
Thanks for shopping at BestDoggyStore.com
If you are not entirely satisfied with your purchase, we’re here to help. Please contact us with any questions
(704) 584-9481
Returns
You have 30 calendar days to return an item from the date you received it.
To be eligible for a refund or replacement, please contact us, for a Return Authorization. If returning your purchase, please include any unused portion in the original packaging, with the receipt or proof of purchase.
Please click link below to request a RMA number (Return Material Authorization)
Refunds
Once we receive your item, we will immediately notify you on the status of your refund after inspecting the return.
When your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of shipping will be deducted from your refund.
Contact
If you have any questions on how to return your item to us, contact us.
Best Doggy Store
Charlotte, NC USA
(704) 584-9481
email: contact@bestdoggystore.com